Superia Lab Grown Diamonds offers a 30-day money back guarantee.
Please note that all returns must be in their original condition and accompanied by all original documentation & packaging.
Returns:
- Email support@slgdiamonds.com to get a Return Authorization Number.
- Once your return has been approved, Superia will email you the return authorization number and a Fed-Ex label.
- Place your return in a Fed-Ex box using the supplied Fed-Ex label.
Please note there is a $250.0 restocking fee if the return does not include the original Diamond Certificate & packaging. - Clearly write your Return Authorization Code on the outside of the Fed-Ex box, before shipping.
Refunds:
Refunds will be processed within 10 days of receipt of your package in the same manner the payment was received.